February 7th, 2012

12 Video Job Interview Mistakes (Part 2) – Avoiding Technical Difficulties
by anne

In Part 1 of Video Job Interview Mistakes, we went over 6 bloopers in video presentation and environment control.  Today, we’ll talk about 6 technical/equipment pitfalls to avoid in your upcoming video conference interview.  Video calling is still relatively new, and people sometimes don’t have enough experience using video conferencing software and end up making mistakes that can easily be avoided. Read the rest of this entry »

February 6th, 2012

VSee Windows Update – Release 205
by anne

VSee for Windows has been updated to version 12.0.0.205.  Restart VSee to auto-update to the newest version.  Thanks!
Version 205 release fixes:
  1. Reintroduces the CPU and Network graphs on a remote window when Network statistics is opened
  2. “Add contact…” issue when starting a video call
  3. Crashes cause by audio library.
  4. The address book popping up in the foreground when reconnecting to the directory

Special thanks to Eric and Erika for the fixes, and Simon for tracking the crashes!

Please contact support if you have questions or problems.

February 1st, 2012

12 Video Job Interview Mistakes (Part 1) – You Are What They See
by anne


You’ve just landed your first job interview by video conference, and you haven’t a clue what to do.  Never fear, our seasoned VSee interviewers have plenty of advice that they’ve gathered up from interviewing job candidates over the years.  
Read the rest of this entry »

January 25th, 2012

VSee Releases Secure Instant Messaging Today
by anne

With today’s new release, the VSee team is excited to bring you secure instant messaging on both Windows and Mac!  Please make sure you are updated to version 12.0.0.124  on Windows and 10154 on Mac.  Also, don’t forget to look for our other release features and improvements below:

VSee for Windows

  1. Secure instant messaging
  2. First time audio/video setup window
  3. Ability to import e-mail addresses from email providers
  4. User interface improvements (see secure IM instructions below)
  5. Auto-update improvements
  6. Various crash fixes

VSee for Mac

  1. Secure instant messaging
  2. File transfer function
  3. Audio/camera device switching
  4. Auxiliary camera reception
  5. Invite button
  6. Ability to import email addresses from email providers
  7. User interface improvements
  8. Various crash fixes

Instant Messaging How-To

To start a secure chat session Read the rest of this entry »

January 23rd, 2012

Is Your Polycom or Cisco Secure Against Eavesdroppers?
by anne

 photo creditjsmjr via Flickr

It sounds like something from a spy thriller:  A cyber hacker listens in on a board meeting through high tech remote control cameras that allow him or her to zoom in to capture images of confidential documents as the unsuspecting victims wrangle over several critical issues.  The problem is if you’re an organization or business with videoconferencing equipment in your boardroom, this scenario could easily happen to you according to the NY Times article “Cameras May Open Up The Boardroom To Hackers.”

 

Videoconferencing Convenience or Security?

It turns out that traditional H.323 systems like Polycom, Cisco, Logitech LifeSize, Sony, and others are

Read the rest of this entry »

January 11th, 2012

Video Conferencing and HIPAA
by anne

If you’re confused about HIPAA law, or you need to know if VSee is HIPAA-compliant, or you just want to know what’s all the fuss about HIPAA, VSee has done the legwork for you distilling the relevant information into our HIPAA page.  We’ve answered your questions about:

  • Is VSee HIPAA compliant?
  • Does VSee have HIPAA certification?
  • How can VSee help you be HIPAA compliant?
  • What is HIPAA?
  • What are the Privacy Rule and Security Rule?

Check out vsee.com/hipaa for a good overview of HIPAA law and how it applies to your use of VSee.

If you still have specific questions about your particular situation or think we’re missing a frequently asked question, please contact support to talk to our HIPAA expert.

You can also check out official HIPAA web resources from the U.S. Department of Health and Human Resources

Some health providers that use VSee as part of their telehealth programs include:

 

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January 10th, 2012

VSee Launches Web Video Calling Plugin for Unified Communications Software
by anne

For this year’s Lotusphere 2012, VSee is releasing a plugin for IBM Sametime that makes group video chat and and application-sharing both easy and secure.  The plugin fits nicely into this year’s theme of “Business. Made Social.” by making face-to-face contact with customers and colleagues quick and convenient.  With a single click it is possible to connect, communicate, and share information with others just as though everyone were sitting side by side.  This kind of emphasis on collaboration and social interactions is what makes IBM such a successful company, according to Mark Fidelman’s article on Business Insider.

Fidelman says, “Work creates a unique social bond…between people, technology, and culture…that must also evolve…[and] responds [sic] to market conditions and customer demands.”  For him, IBM has done this better than any other large company around by “fostering innovation through co-creation with its employees, suppliers, partners and customers.”  IBM VP Sandy Carter partly credits this to their use of social technology, “employees use social computing tools to foster collaboration, disseminate and consume news, develop networks, forge closer relationships, and build credibility.”  (Btw, Carter is also a Lotusphere speaker - Session BPDD104: Accelerate Your Social Business AGENDA: A Complete Framework, Practical Examples, And Expert Guidance For Partners Executing On IBM Social Business.)

The VSee web video calling integration is one such social collaboration tool that can help companies evolve into an effective social business.  Research has shown that seeing faces is an important factor in forging those closer relationships, and building your credibility.  Consider your own experiences, and the difference between the relationship you develop during a webinar presentation and the relationship you develop during a 10 minute video call conversation.

Join us next week at Lotusphere in booth #810 or contact sales for a demo.

See full press release here

Video Teaser – IBM Lotusphere & Connect 2012 Coming Soon!

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January 4th, 2012

VSee 2012 New Year’s Release 103
by anne

Happy 2012 from the VSee crew!

We’ve kicked off the new year with VSee release 12.0.0.103 for Windows.  Special thanks to Eric, James, Linda, Steve, and Rishi for this release.
Fixes and improvements include:

  1. Fix for sending the same file to multiple users
  2. Improved web proxy traversal
  3. Support for web proxy auto-configuration
  4. Fix for the unexpected appearance of a Proxy Authentication window
  5. Fix for a local video issue when starting VSee on Windows XP

Please note this is a Windows only release.  Contact VSee support for any questions about or problems with this release.

Follow us on Twitter (@VSee) and Like us on Facebook to hear about the latest from VSee!

January 3rd, 2012

Does Telecommuting Make You Invisible? – Part 2
by anne

While constantly improving technology certainly makes remote work and staying connected easier than ever, it’s still not the same as being there in person. The question is how much of a difference it makes to your standing in your company or your ability advance your career? In the previous post we talked about Camp #1 people like Deep Esophagus, who don’t think it makes much of a difference, although it does mean putting in extra effort to make sure you stay on everybody’s radar.

Seeing Is Believing

Today we’ll look at Camp #2 people, which seems to be the majority, who think that staying highly visible from a distance is the exception rather than the rule.  There is a nagging feeling that by not putting in regular face time you are relegating yourself to the edges of the picture. Indeed, Kurland and Cooper’s research suggests that Read the rest of this entry »

December 28th, 2011

Does Telecommuting Make You Invisible? – Part 1
by anne

While working remotely is gaining more acceptance in the everyday work world (Telework Research Network estimates that 20 to 30 million people work from home at least one day a week), it’s still a gray area for many workers.  One of the big worries that plagues people is how teleworking affects their career path, status, and value in a company. Research is somewhat conflicted about the actual effects on career success as well.  According to Schreiber, for woman at least, teleworking does not necessarily affect job success, while Shapiro, Ingols, and Blake-Beard find that flexible work arrangements including teleworking “are still used at great expense to an employee’s influence, reputation, and promotability.”  In either case, there are plenty of opinions on this subject and first-hand experiences, judging from this Slashdot discussion thread.

From what I can gather on the posts there seem to be 2 main camps:

  • Camp #1 – “You’re only as invisible as you choose to be”
  • Camp #2 – Invisibility is an inevitable by-product of “out of sight, out of mind”

Of course, there all the bystanders in between and the various factors like company culture, company politics, personal goals…that will affect just how visible or invisible you really are. Read the rest of this entry »